Reference

Terms That Cover Your Account on One Xbit

These terms set out how your One Xbit account works — what you agree to when you open one, how deposits through bKash, Nagad, or Rocket are handled, and what applies when you use the platform.

Account eligibility rulesWallet and payment termsWithdrawal conditionsAccess by eligible regionAccount conduct policy

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What These Terms Actually Cover

One Xbit Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on One Xbit, you accept these terms in full. They govern every part of your use — from your first bKash deposit to how a Nagad withdrawal is processed and verified. One account per person; sharing credentials or opening multiple accounts

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breaks these terms and may result in account suspension. You must be of eligible age under your local law to access the platform. We do not accept accounts from regions where access is restricted by local legislation, so eligibility depends entirely on where you are and
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what the law says there. Funds in your account wallet are held for gaming activity only and are not transferable to another user's account. If your account is found to have been opened with false details, we may close it and return any unplayed balance through
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the same payment rail you used — bKash, Nagad, or Rocket — after completing our standard verification steps. These terms may be updated; the version published on this page at the time you log in is the one that applies. Continued use after an update means
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you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT CONTACT

Reach Us About Your Account Terms

If something in these terms is unclear — or if you have a question about your account status, a deposit hold, or a withdrawal condition — our support team can walk you through it. Contact us through the channels below and include your account reference for a faster response.

Live Chat Available directly from your account dashboard. Start a chat session and a support agent will pick it up. Best for quick clarifications on deposit or withdrawal holds.

Email Support Send your query to our support address found in your account settings. Include your registered mobile number and the payment method involved — bKash, Nagad, or Rocket.

Account Help Centre The Help section inside your account covers the most common terms questions — eligibility checks, wallet rules, and what to do if a deposit does not reflect.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Under These Terms

These terms also define how we handle your account data, how long we keep it, and what you can ask us to do with it. We store your registration details and transaction history for the period required by our operating obligations. You can request a copy of the data we hold on your account by contacting support with your account reference. If you want to close your account, the request goes through the same support channel — we process it and confirm closure in writing. Account security is on both sides: we use SSL-encrypted connections for every session, and you are responsible for keeping your login credentials private.

Data Retention We keep your account and transaction records for the period our operating terms require. You may request a summary of what we hold by contacting support with your account ID.

Account Closure To close your account, contact support directly. Any remaining wallet balance is returned through your last active payment method — bKash, Nagad, or Rocket — after verification.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your last lobby view. You can manage cookie settings through your browser, though some features need session cookies to work.

Security Practices Every account session runs over SSL. We never ask for your bKash or Nagad PIN by chat or email — if anyone does, treat it as unauthorised contact and report it immediately.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations.

Yes, we update them when needed. The current version is always on this page. Logging in after an update means you accept the revised terms, so it is worth checking this page if you have been away for a while.

No. One Xbit allows one account per person. If we find duplicate accounts linked to the same person, both may be suspended and any balance reviewed under our duplicate-account policy before a return is issued.

Any unplayed balance is returned through the payment method you last used — bKash, Nagad, or Rocket. We complete a verification step first, then process the return through the same rail.

Contact support with your account reference and ask for a data summary. We will compile what we hold on your account and send it through your registered contact details.

Only you, using your login credentials, and our support team when handling a verified account query. We do not share your details with third parties outside what our operating terms require.

Yes. Access to One Xbit depends on your local law and eligible region. If local legislation restricts access, these terms do not override that — eligibility is determined by your location and applicable rules.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account on One Xbit

Reach Us About Your Account Terms

Account Security and Your Data Under These Terms

Common Questions About These Terms

01 Do these terms change, and how will I know?

02 Can I open more than one account?

03 What happens to my wallet balance if my account is closed?

04 How do I get a copy of my account data?

05 Who can access my account details?

06 Does eligibility depend on where I am located?

Terms & Conditions

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